If any parts are received broken/ faulty eg: glass shades , transformers etc please contact us as we have many spares available from stock & if available we can send out for next day delivery.
If you wish to make a return please email us at firstname.lastname@example.org clearly stating which item you are returning, the reason for returning it and the action you would like us to take. If you request a refund then the amount paid will be refunded back onto your original payment card.
At Raymie Ryan Lighting we can offer (for a small charge) a collection service if you want to return your order. . If any item is broken/faulty we will arrange free collection. All goods supplied by Raymie Ryan lighting are from official sources and are covered by the normal manufacturers’ warranty. If an item has failed prematurely please contact us with details of the product and fault. Certain products may need to be returned to our supplier, for inspection and possible repair, before a credit can be issued.